PURETECHS IT infrastructure & support · Mumbai
PureTechs is an independent IT infrastructure and support provider based in Marol, Mumbai, serving businesses across Mumbai and the MMR region: IT support and AMC, network and Wi-Fi, firewall, servers, Microsoft 365, backup and security — designed, run and documented by one engineering team. No second vendor to blame.
From desk to cloud
If something technical in your business breaks, needs protecting, upgrading, automating or managing — from the printer under the desk to the cloud and the AI on top of it — PureTechs handles it, and one engineer knows the whole of it.
Serving businesses across Mumbai and the Mumbai Metropolitan Region on site, and across India remotely. Areas we cover · Every service in full · Your outsourced IT department · Setting up a new office
Live exposure index · 60 seconds
Tick whatever is true of your office. The index moves as you answer — no email, no sales call, and nothing leaves your browser.
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What we engineer
01 · Network
Your office or branch network — designed the way it should be, with a diagram and IP sheet a new engineer can understand in five minutes.
02 · Security
A home router and a business firewall are not the same thing. We close that gap — and keep it closed.
03 · Cloud & email
Business email on your own domain, files that survive a dead laptop, and Tally the owner can open while travelling — securely.
04 · Backup
“Backup is running” and “restore works” are two different facts. Only one of them saves you.
05 · AI & automation
The replies, follow-ups and copying your team repeats every day — taken over by software and AI agents built around how your business already works.
06 · Software
When no product fits how you actually operate, we design and build it — and connect Tally, Excel and WhatsApp rather than replacing them.
07 · One system
Specified together, they behave like one system rather than six purchases. And one engineer understands the whole of it — the same person you meet, face to face, from the first meeting.
The build standard
Everything in one cabinet, labelled, and documented on paper. Firewall, switching, server, surveillance, backup and power — specified together so they behave like one system rather than six purchases.
Technology we work across
We are not tied to any single vendor — the right fit depends on your scope.
Firewall & routing
pfSense
Upgraded from the ISP router, rules documented, firmware patched on a schedule.
Servers & endpoints
Server and Tally environments set up, monitored and maintained.
Email & workplace
Microsoft 365
Set up, migrated and licensed properly — SPF, DKIM and DMARC verified.
Business software
Tally on Cloud, Tally and ERP integrations, and the server it runs on.
AI & automation · estimated
A 20-second estimate of the staff time automation could give back each month. The formula is printed underneath — read it, and disagree with the arithmetic if you like.
And when AI is the wrong tool, we say so. Sometimes a simple automation or a spreadsheet beats AI — we tell you that before you spend. You pay for outcomes, not for buzzwords.
≈ 30–44 recoverable hours of staff time a month — roughly ₹3,173–₹4,654 at the salary you picked.
The percentages are our working assumptions, not measurements. The real number comes from mapping your actual workflow — we never quote savings before that mapping is done.
The PureTechs way
PureTechs is an India-based IT solutions and engineering company, headquartered in Mumbai, serving the Mumbai Metropolitan Region on site and businesses across India remotely. We are not a generic IT vendor: we understand first, then we suggest. Pricing is decided after scope is clear, never guessed.
We start by understanding how your business actually runs — not by listing products.
We build a simple map of your people, systems, data, email, devices and dependencies.
We verify what can actually be checked. Anything reported or estimated is clearly labelled as such.
We show what matters now, what can wait, and what still needs verification — all in one place.
What you receive, in writing
Sample layouts. The real documents describe your own systems.
Something a new engineer can understand in five minutes.
Covered systems listed by name. Exclusions written down before you sign.
A backup you have never restored from is a belief. This is the proof.
Re-test proof for every point — something your auditor, bank or client can accept.
Uptime, backup proof and upcoming renewals — on one page.
Setups we deploy
If your business runs on Tally, Excel, WhatsApp and a server in the corner — that is exactly the kind of setup we work with every day.
These are reference architectures, not client claims — named case studies appear here only with written permission.
Who we serve
Tally environments, godown and branch networks, dispatch and billing that cannot afford to stop.
Client data on one server, deadline-month uptime, and backups that are actually tested.
Reports and patient records available every working hour, with a tested restore behind them.
Billing continuity across counters and locations; CCTV and guest Wi-Fi kept off the office network.
Labs, staff and student Wi-Fi separated properly, with filtering at the network level.
Structured cabling, racks and network design done right on day one — and documented on paper.
Support & AMC
Most IT contracts fail on what was never written into them. Ours states the covered systems, the response approach, what is excluded, and how renewal works — before you sign.
Parts and labour both covered, within the agreed scope.
Labour and support covered; parts billed as used.
No contract — per-visit or per-incident support.
A defined piece of work with a start, an end and a handover.
You do not need to run the IT check first — ask for an AMC quote directly if that is what you need. Read the full IT AMC page.
FAQ
PureTechs (also referred to as PureTechs IT Solutions) is an independent IT infrastructure and support provider based in Marol, Andheri East, Mumbai. It works as the outsourced IT department for businesses across Mumbai and the Mumbai Metropolitan Region — one engineering team for everything from printers and desktops to network, firewall, servers, backup, Microsoft 365, cloud, software and AI automation.
IT support and AMC, office network and Wi-Fi, firewall and VPN, cyber security, servers and storage, backup and disaster recovery, Microsoft 365 and cloud, VAPT remediation, custom software and AI automation — designed, run and documented by one team, with one engineer who owns your account. See every service.
Yes. Comprehensive and non-comprehensive AMCs, support on call, and project contracts — each with the covered systems listed by name and the exclusions written down before you sign. IT AMC in Mumbai.
Yes. For offices without an in-house IT team, PureTechs works as the outsourced IT department: day-to-day support, network, security, servers, backup, Microsoft 365 and software under one written contract. Outsourced IT department.
Yes — setup, migration from POP/IMAP or Google, licensing by role, MFA, Exchange Online, OneDrive, SharePoint and Intune, and month-to-month administration. Microsoft 365 in Mumbai.
Yes — office LAN and Wi-Fi, structured cabling, and business firewalls from FortiGate, Sophos, pfSense or MikroTik, with VPN for remote staff and branches. Firewall & VPN · Network & Wi-Fi.
Yes — a 3-2-1 backup with a NAS, an offline copy and a cloud copy, checked every night and restore-tested every month, with a written recovery plan. Backup & disaster recovery.
You answer 16 plain-language questions about how your business runs — about three minutes, entirely in your browser. You get an Exposure Index and the findings behind it. Each finding quotes the answer it came from, and anything a browser cannot check is listed separately for an engineer to confirm on site. No sales call is required to start.
Yes — it runs in your browser and costs nothing. There is no catch: we believe the diagnosis should come before any recommendation. You decide if and when to talk to us.
After the scope is clear — never before. We do not quote from guesswork: first the picture of your setup, then a written scope, then the price.
Comprehensive AMC covers parts and labour within the agreed scope. Non-comprehensive covers labour and support, with parts quoted before replacement. Both list the covered systems by name and use the same response framework.
Yes — at the boring parts. AI is genuinely good at answering repeated customer questions, reading invoices and documents, drafting replies and summarising your numbers. It is not magic: we first map the workflow, show you a working demo on your own data, and where a simple automation is cheaper than AI, we say so.
Yes — that is one of our most common jobs. We take the report, remediate it point by point on your actual network (firewall rules, patching, access, segmentation), and give you closure evidence for every point that your auditor, bank or client can accept. We also do the VAPT itself if you need one.
No. Whatever you already use stays — we connect and improve it rather than replacing it. Replacement is only suggested when something genuinely cannot do the job.
Both. One engineer owns your account and you meet that same person face to face — onsite in and around Mumbai, with remote monitoring and support running day to day across India.
It stays in your browser, in memory only — there is no server database, and the check sends nothing anywhere. Close or refresh the tab and it is gone. Read the full data & privacy note.
Where we work
Headquartered in Mumbai. Engineers visit offices across the city, Thane and Navi Mumbai; remote monitoring, cloud and software work cover clients anywhere in India.
Colaba, Fort, Churchgate, Marine Lines, Nariman Point, Cuffe Parade, Lower Parel, Worli, Prabhadevi, Parel, Byculla, Mazgaon
Dadar, Matunga, Sion, Wadala, Chembur, Kurla, Ghatkopar, Vikhroli, Kanjurmarg, Bhandup, Mulund, Powai
Mahim, Bandra, Khar, Santacruz, Vile Parle, Andheri, Jogeshwari, Goregaon, Malad, Kandivali, Borivali, Dahisar
Thane, Ghodbunder Road, Mira Road, Bhayandar, Vashi, Sanpada, Nerul, CBD Belapur, Airoli, Ghansoli, Kopar Khairane
One office, not one in every locality — coverage is decided by travel time. If your area is not listed, ask.
Get in touch
Straight to WhatsApp or email. No sales call required.